Blog
12. september 2025 21:16
In today's increasingly competitive retail environment, shop owners face numerous challenges – from long checkout lines and rising labor costs to the need for creating a green, efficient, and seamless shopping experience. According to the insights from the Medallion Retail blog, consumers want convenience more than ever. However, many retailers struggle to deliver a frictionless shopping experience that meets modern customer expectations without expensive investments or complicated tech integrations. This is where Pendoo steps in to revolutionize retail operations with an intelligent, scalable Scan & Go solution.
Addressing Checkout Friction with Pendoo
Long queues and slow checkouts are a drain on customer satisfaction and store throughput, especially impacting high-traffic retail stores. Research shows that 85% of customers abandon lines after just five minutes, leading to lost sales opportunities and diminishing basket sizes. Pendoo eliminates this pain point by empowering customers to scan items on their smartphones in real-time or via simple store devices, allowing for swift and autonomous payments. This not only reduces the pressure on cashiers but also reduces operational costs and increases sales velocity.
How Pendoo's Scan & Go Stands Apart
Unlocking Retailer Benefits Beyond Convenience
Retailers using Pendoo experience measurable boosts in basket size and sales throughput. Studies show that Scan & Go solutions can increase average basket value by up to 15% – Pendoo offers this at a fraction of the cost of heavy camera and sensor-based systems. When combined with real-time data analytics, Pendoo empowers retailers to optimize inventory, refine store layouts, and tailor marketing campaigns dynamically.
Pendoo and the Evolution of Retail Post-Pandemic
COVID-19 dramatically shifted shopper behavior towards contactless and quick shopping options. Pendoo aligns perfectly with this trend, supporting "no-queue" shopping, reducing physical touchpoints, and fostering a cleaner store environment. Moreover, Pendoo's cloud-based platform means retailers can rapidly scale or adjust offerings without extensive hardware deployments, perfect for adapting to future consumer expectations.
“Retailers who adopt smart Scan & Go solutions like Pendoo are not only future-proofing their operations but driving sustainable growth by improving customer satisfaction and operational agility.”
– Retail Industry Expert